IMPORTANT UPDATE – From Thursday 5th November until Wednesday 2nd December we can only open for ‘people who have to travel for work purposes and for a limited number of other exemptions which will be set out in law‘. We advise everyone to check with us prior to booking to make sure they meet the Government’s criteria.
IMPORTANT UPDATE – On check-in, you will now have the option to register direct with the NHS Track & Trace App via your smart phone.I
IMPORTANT UPDATE – From Saturday 8th August it became mandatory for hotel guests/visitors to wear a face covering in all public areas.
You will be able to remove your face covering:
In your Bedroom
Once Seated in the Restaurant
Once Seated in the Bar – if you are eating or drinking
We want to let you know the latest measures we have put in place to keep our guests and staff safe during this time.
We want to assure you that we will continue to review
all Government and industry advice and make further adjustments in order to comply
some existing features of the hotel that naturally aid in our measures against
seating on the front lawn and on the rear patio
two big lounges and a separate bar lounge which gives us plenty of options when
guests want to sit inside and relax.
restaurant is divided into four separate rooms which gives us flexibility in
how we organise the seating for meal times.
has two stairwells and a lift so there are options in how you move through the
On your arrival:
A member of the management team will welcome all guests at reception and will assess your health.
Hand sanitiser is available inside both entrances, reception and outside the restaurant.
Check-in and check-out will take place at reception. A screen has been installed to aid social distancing … as although we will keep this as brief as possible, it may take a few minutes.
Signs are up reminding you of our 2m and handwashing rules
Face Coverings are required in all public areas from Saturday 8th August 2020.
The lift is available to use as normal, but should only be shared with your household or support bubble. Signs are at all call points of the lift reminding you of this.
Social distancing signs are up between transition areas to remind you of our 2m rule
Each bedroom has had some items removed to avoid shared usage between guests
Your bedroom will only be accessible by its occupants and housekeeping staff will only enter the room if requested.
The bar is open for table service only – you cannot order from the bar
made some changes to the procedures in Godfreys Restaurant.
A reduced number of tables throughout the restaurant with a minimum of 2 meters space between them
We will continue to take a reservation time for dinner so we can restrict the number of people dining at any one time
We will also be requesting a reservation time for breakfast daily
All guests will have the option to have breakfast and dinner in their bedrooms
The breakfast buffet items will now be ordered direct from your waiting staff and brought to your table.
Cooked items will come from the kitchen in the normal way
Ted and his restaurant team will continue to offer friendly and efficient service, but with increased hand washing procedures in place … service may take slightly longer than normal
High traffic touch points like door handles and bannisters will be regularly sanitized throughout the day
Bedrooms thoroughly cleaned between each check-out and check-in
Special attention will be paid to high traffic touch points in bedrooms and all surfaces will be sanitized
Restaurant and Lounge staff will adhere to a strict handwashing routine … especially between clearing and serving different tables
We understand that there is still much uncertainty and that things could change again at any time. So while the Government still has Covid-19 related restrictions in place we will be offering:
cancellation up to midday the day prior to arrival
deposits required on the vast majority of bookings
From Thursday 5th November until Wednesday 2nd December we can only open for ‘people who have to travel for work purposes and for a limited number of other exemptions which will be set out in law‘. We advise everyone to check with us prior to booking to make sure they meet the Government’s criteria.